Frequently Asked Questions

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• Energy Services - Will I be able to enter my meter readings via the web once my “Tec-Meter” is installed?
• Energy Services - Do you provide Energy Audits for your customers?

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• General - How do I calculate what my next months' bill will be?
• Service Rules and Regulations - Will Talquin trim limbs from the power line coming from the street pole to the house?
• General - How are deposits calculated?
• General - I would like to set-up automatic payment through my bank; however with two account numbers (one for electric; one for water) I do not know which account number to use. The statement id number changes each month.
• Fees - What are the fees to apply for service for electricity and water?
• General - When is my deposit refunded on my account?
• General - What is the $15 estimated meter reading charge?
• General - How do I apply for electric and water service?
• General - How do I read my meter and report a meter reading?
• General - How do I change or add a name on my account?
• General - What is Wholesale Power Cost Adjustment shown on my bill?
• General - What is the reason for tree trimming and/or removal?
• General - What is a cooperative?
• General - How do I report an outage?
• General - In voting for the Trustees at the Annual meeting, do I vote for only the Trustee representing my district, or may I vote for a Trustee representing another district?

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