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Stop Utility Scammers: Know the Signs


Stop Utility Scammers: Know the Signs

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Utility scammers are more sophisticated than ever before, and they understand our increasing reliance on technology. With their sharpened digital knives, scammers have adapted their tactics to trick unsuspecting Members through a variety of methods. Avoiding scammers is crucial to protecting yourself from fraud. Here are some tips to help you stay safe:

  1. Verify Caller Identity: Talquin does not cold-call customers demanding immediate payment or personal information. If you receive such a call, ask for the caller’s name, company, and contact information. Hang up and call Talquin directly using a number from your bill or our website to verify the authenticity of the call.
  2. Beware of Pressure Tactics: Scammers often create a sense of urgency, threatening disconnection or penalties if immediate payment is not made. Talquin will never demand an instant, immediate payment and threaten to disconnect your service without prior notices or warnings.
  3. Do Not Share Personal Information: Never give out personal or financial information such as your Social Security number, bank account details, or passwords over the phone, especially if you did not initiate the call.
  4. Inspect Emails and Websites: Phishing scams can mimic Talquin company emails or websites. Check the sender’s email address for authenticity and look for typos or suspicious links.
  5. Educate Family Members: Ensure elderly relatives or those unfamiliar with technology understand these scams and know what to do if they receive suspicious calls or emails.
  6. Report Suspicious Activity: If you suspect a scam, report it to local law enforcement. This helps authorities track and prevent further scams.
  7. Use Caller ID: If available, use caller ID to screen calls. Be cautious of calls from unknown numbers, especially those claiming to be from Talquin.
  8. Stay Informed: Stay updated on common scams and fraud tactics through official sources like local law enforcement and news outlets.

By staying vigilant and verifying communications, you can reduce the risk of falling victim to utility scams and protect your personal information and finances. If you think you’ve been contacted by a scammer falsely representing Talquin, please report it to local law enforcement.